Know How to De-Escalate Confrontations Tipsheet
Item: G4
Knowing How to De-Escalate Confrontations is a learned skill!
Learn the We Card A-E-R-O technique and What to Say when handling customer pushback over a variety of customer-sales associate scenarios, such as: when asking for ID, denying expired ID attempted purchases, denying underage purchase attempts and more.
Laminated - Keep near the cash register.
$1.50
In stock
Item: G4
Knowing How to De-Escalate Confrontations is a learned skill!
Learn the We Card A-E-R-O technique and What to Say when handling customer pushback over a variety of customer-sales associate scenarios, such as: when asking for ID, denying expired ID attempted purchases, denying underage purchase attempts and more.
Laminated - Keep near the cash register.